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photonslave
Participant
Dec 6, 2024 7:29 PM UTC
Question

Two parellel Licenses.

All,

I had intended to buy Photography Plan with 1TB, but instaed bought a Lightroom Subscription with 1TB by mistake, and then I ended up buying the photography plan because I need photoshop for my workflow. So I have two simultaneous subscriptions with Lightroom, and 1TB storage overlapping between two. 

 

Has anyone been in the sitation, and will Adobe customer care be ok with canceling one subscription or issue me a redeemable coupon, which i can use later ? 

 

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1 reply

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
Dec 7, 2024 5:15 AM UTC

Only Customer Care can answer your questions. We as other users in this forum we do not have access to your accounts.

! CONTACT CUSTOMER SUPPORT

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
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