unable to access my subscription

Question

i have taken lightroom subscripton from ios device and now in my macbook, im unable to use my subscrption. it tells to renew my subscription. whereas i renewed my subscription hours ago, after renewing the subscription it worked in ios device, but later on in macbook the subcription was not renewed

greule · Answer

The lr subscription which you have purchased on iOS is only accessible on your mobile devices +LrWeb.

For Lr on your MacBook you need a different type of subscription which normally includes Lr on your mobile device. But to get this working I would suggest to cancel the iOS subscription and only apply via your dektop machine.

Hope this helps. - Guido/ Lr Mobile QE

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.