Unable to change plan, no access to support

Question

Hi,I do have a cloud based Lightroom plan and wanted to change it to the plan including Classic and Photoshop, but I dont get an option to do that. I only have the option to cancel the plan.Also, I have no opportunity to contact support, despite beeing a paying customer....  Any ideas?

Rikk Flohr_Photography · Answer

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html . Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

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