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nicholassimo
nicholassimo
Participant
April 26, 2020
Question

Unable to change subscription plan

  • April 26, 2020
  • 1 reply
  • 503 views

Hi I subscribed to the Lightroom plan with 1TB in March this year, but realised that the Creative Cloud Photography 20GB plan might be more suitable for me. Is it possible to change now? I did what I was supposed to (My Plans > Change plan) but I kept getting shown "No offers available". Is it a case where I'm not allowed to change plans mid-way through the subscription?

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1 reply

Theresa J
Community Expert
Theresa JCommunity Expert
Community Expert
April 26, 2020

You will need to contact Adobe support. Here's the page https://helpx.adobe.com/support.html. You can chat with someone by using the icon in the lower right corner. Chat may be the quickest and easiest way to get to talk to someone.

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