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S
showsomeseconds
Participant
May 11, 2023
Question

Unable to delete pictures

  • May 11, 2023
  • 2 replies
  • 474 views

If I delete pictures in Lightroom, sometimes happens that these are still visible in my overview with just a grey overlay like "disabled". If I close and reopen Lightroom, these pictures was not removed and are still there.

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2 replies

P
Community Manager
PeterB217095629Community Manager
Community Manager
May 12, 2023

Next time this happens, can you please create a diagnostic log?   

Go to Preferences

Account Section

Hold down the [Opt/Alt] key to make [Diagnostic Log] button appear and select it

 

When you have your log ready, direct message me via the forum.

 

Thanks,

Peter

S
showsomesecondsAuthor
Participant
May 19, 2023

Thanks Peter! Will send you the logs if it happens next time.

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
May 11, 2023

My understanding is that Just like your MacOS, when you 'Delete' photos they go into a 'Trash' folder.

In Lightroom they will stay in trash for 60days (and show as greyed out) before they are finally fully deleted.

The 'Trash' is the 'Deleted' Album in Lr, from which you can then immediately and completely remove image files from the Cloud.

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
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