Unable to download original file

Forum|Forum|6 years ago
November 4, 2019
5 replies
10725 views

I synced a Lightroom Classic Collection so that i could access the photos from cloud enabled apps.

I open the Lightroom progtram (non-classic version) on my PC and I see the synced photos.

I then right click on one of them and select "Edit in Photoshop" and I get an error message saying:

" Unable to download original file.

Original file was not found. Only a smart priview can be used at this time."

It then gives me the option to edit the smart preview or cancel.

How do I access the original file?

This topic has been closed for replies.

Correct answer selondon

Lightroom Classic only syncs lower quality Smart Previews to the Cloud but Photoshop requires them at full resolution.

Therefore either use Classic for this or the other option is to import the full res into Lightroom (Cloud) whch will replace the Smart Previews.

JP Hess

Inspiring

I don't share to Instagram, so I can't really give you any advice there. If you create a collection of the 25 images that you want to edit (in Lightroom Classic) and share that collection then you can edit those images while you are on the road. The adjustments you make will transfer back to Lightroom Classic. I don't know if that workflow will work for you or not. Probably not, because to edit in Photosho you would want the full-sized images. So that means you would want the full-sized images in Lightroom for the cloud. Just don't migrate a catalog. Keep them separate. If you import the images to Lightroom for the cloud they will automatically be added to your Lightroom Classic catalog as well. If you DON'T migrate the catalog then Lightroom Classic can still be your controlling version. If you migrate the catalog then Lightroom for the cloud pretty much takes over control. Just don't expect perfect coordination of everything because I have found that sometimes things don't quite work the way I expect them to. Good luck. I know, that isn't a very good answer. But the system isn't really as perfected as it should be. You will just have to play with it and figure out what works best because the way you want to use it just seems to sort of work. What you are looking for (I think) is the best of both worlds. And it just isn't there yet. So in the meantime you'll have to create your own hybrid "system" to make things work the way you want them to. This is especially true if you're going to use both versions on the same computer. I do it, and when things don't work out the way I expect them to then I just figure another way to do it because I know I'm not supposed to use the programs the way I'm doing it.

JP Hess

Inspiring

You do not want to try to use Lightroom Classic and Lightroom on the same computer. It will not work the way you think it should. Adobe does not recommend it. You can try to make it work but it won't and you will just become frustrated. Don't do it!