Unable to edit after purchasing premium membership

Forum|Forum|1 year ago
January 8, 2025
2 replies
281 views

I paid for a year of Lightroom for mobile but when I use the app and try to make edit changes it says I need to get a membership

iOS: iPhone

C

Charlie.D

Inspiring

I see a couple subscriptions for your account that expired long ago. For more help, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT to reach someone quickly

cmgap

Community Expert

If you login to your Adobe Account can you see the plan under your Manage Account tab?

S

shelly_1965Author

Participant

Sorry to sound old, but I am! How do I log into Adobe?

Shelly Arviola

cmgap

Community Expert

If you use a computer you may find it easier to get to this sorted out. The link Charlie D provided will take you to the right spot to get help. Be sure to login to your Adobe Account with your Adobe ID (usually your email) and password.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded