unable to export after updating

Question

Since updating to Lightroom version 9.4, I am told that I need to update AI settings before exporting photos, even if I have only applied denoise. The process then hangs, stops completely, and tells me that Lightroom needs to repair, and that I should reinstall it. Having done this, the same issue remains. I have now reverted to the previous update which is working fine.

Mookie21 · Accepted Answer

Thank you so much. I have worked through the recommended order for processing, and everything now appears to be working correctly.

Srishti Bali · Answer

Hi ​@Mookie21Thanks for reaching out. If I’m understanding correctly, you’re encountering this error while exporting images from Lightroom, especially after applying Denoise or other AI-based edits. This is a known behavior where Lightroom requires AI settings to be updated before export, and in some cases, it can get stuck or fail during that step.Asafirststep,pleasetrythetroubleshootingstepsoutlinedhere:https://adobe.ly/42oIJ9dIf the issue persists, we’ll need a bit more information to investigate further:Your system info (go to Help > System Info, then copy and paste it here)Does this happen with all images or only specific ones?If possible, a screenshot or screen recording showing the error message and your workflow.We’d be happy to help once we have these details.

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