Skip to main content
Mookie21
Mookie21
Participant
April 23, 2026
Question

unable to export after updating

  • April 23, 2026
  • 2 replies
  • 27 views

Since updating to Lightroom version 9.4, I am told that I need to update AI settings before exporting photos, even if I have only applied denoise. The process then hangs, stops completely, and tells me that Lightroom needs to repair, and that I should reinstall it. Having done this, the same issue remains. I have now reverted to the previous update which is working fine.

    2 replies

    Mookie21
    Mookie21Author
    Participant
    April 24, 2026

    Thank you so much. I have worked through the recommended order for processing, and everything now appears to be working correctly.

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    April 23, 2026

    Hi ​@Mookie21 

     

    Thanks for reaching out. If I’m understanding correctly, you’re encountering this error while exporting images from Lightroom, especially after applying Denoise or other AI-based edits. This is a known behavior where Lightroom requires AI settings to be updated before export, and in some cases, it can get stuck or fail during that step.  

     

      


     

     

    As a first step, please try the troubleshooting steps outlined here: https://adobe.ly/42oIJ9d

     

    If the issue persists, we’ll need a bit more information to investigate further:

    • Your system info (go to Help > System Info, then copy and paste it here)

    • Does this happen with all images or only specific ones?

    • If possible, a screenshot or screen recording showing the error message and your workflow.

     

    We’d be happy to help once we have these details.

     

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices