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Participant
Jul 20, 2024 5:24 PM UTC
Question

Unable to Import Presets Adobe Lightroom(cloud based)

Hi everyone,

I am unable to import presets that I had donwoloaded on my computer on the Adobe Lightroom cloud based version(full subscription) in Mac.  I click on presets,  click on the three horizontal dots, but it only gives me the option to 'hide partially compatible presets'. There is no option to 'import'  like the youtube tutorials I saw. I also tried clicking "+", to make my own presets and then clicking on the three dots but the only option I have is to 'delete.' I likewise tried clicking on the edit icon(two horizontal lines going through circles) and scrolling to the bottom to see if there is option to acess and import presets from there but there isn't. Can anyone give feedback of what to do to import presets in this situation?

 

I have watched countless youtube videos and searched online and there is no answer. I have attached images for your reference.

 

Thanks in advance!

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2 replies

Participant
Jul 22, 2024 1:07 PM UTC

Hello,

 

I had the same problem - the only work around I could find was to download a desktop version and upload them from there. It is a bit annoying. 

 

If you at the top of the page should be an icon with a computer and a phone and a pop up will appear with the download for mac

 

Once you install it you can add new presets 

 

best wishes,

 

 

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Rob_Cullen
Community Expert
Community Expert
Jul 21, 2024 12:55 AM UTC

What about the 'File' Menu. Have you tried clicking on- [Import Profiles & Presets]?

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .