Unable to import via cable-connect

Forum|Forum|1 year ago
September 25, 2024
3 replies
976 views

It used to, now it doesn't. Camera is in PTP mode. Doesn't show up in the import prompt on Lightroom CC for Mac, latest version.

macOS

This topic has been closed for replies.

JohanElzenga

Community Expert

I recently had the same problem (except using Lightroom Classic). All of a sudden my Sony A7R V did not want to connect to Lightroom Classic on my Mac using USB. It also did not want to connect to my iPad, suggesting this was a camera problem, not a Mac problem or a Lightroom problem. I found that they way to solve this was very odd indeed, but it did work: turn off the camera, remove its battery for a few minutes and try again.

-- Johan W. Elzenga

Rikk Flohr_Photography

Your original post mentioned Tether and was moved to Lightroom Classic.

Since we can't tell which forum is correct can you please go to Help>System Info… and provide us with your software's installed version number.

Rikk Flohr: Adobe Photography Org

ja67442011Author

Participating Frequently

Latest as mentioned: Lightroom version: 7.5 MAS arm64 [ 20240801-2320-5b173a1 ] (Aug 1 2024)

ja67442011Author

Participating Frequently

I can't edit titles or close this, but this was supposed to refer to importing via usb cable. Creating a new ticket.

ja67442011Author

Participating Frequently

Latest everything (camera firmware, Lightroom, MacOS), correct cable. Plugging in used to allow direct import into Lightroom, now the camera does not show up.

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