Unable to launch Lightroom on Windows 10 - '' Sorry, an error occurred ''

Question

i get this error whenever i start lightroom??
 
{Title edited by Moderator}

Ranjisha Sengupta · Answer

Hi,

Would you mind sharing the exact version of Lightroom and Windows you're using? Please ensure you have all available Windows updates installed on the computer.

Please try launching Lightroom as administrator by right-clicking on the Lightroom icon & select the option to Run as Administrator.

If the issue persists, try re-installing the app after uninstalling it using the Creative Cloud cleaner tool. You can check out the steps to use the Creative Cloud cleaner tool here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html.

Let us know if it helps!

Regards,

Ranjisha

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