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Participant
September 4, 2026
Question

Unable to open Lightroom

  • September 4, 2026
  • 2 replies
  • 36 views

I CAN’T OPEN THE APPLICATION, ALWAYS LOG AND ERROR WARNING.

 

    2 replies

    Claire H.
    Community Manager
    Community Manager
    September 21, 2026

    Hi ​@Bubbly_impression5CD5, Welcome to the Lightroom Community forum! To better help you with this issue, we would like a few more details. Can you send your system info and a screen recording of the issue with the error dialog? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here.

    In the meantime, please try manually resetting your Lightroom Preferences: https://adobe.ly/4o7JADQ and see if that helps. Thanks! ^CH

    JohanElzenga
    Community Expert
    Community Expert
    September 4, 2026

    Please post a screenshot of the error dialog.

    -- Johan W. Elzenga