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Participant
Sep 4, 2026 11:08 AM UTC
Question

Unable to open Lightroom

I CAN’T OPEN THE APPLICATION, ALWAYS LOG AND ERROR WARNING.

 

    2 replies

    Claire H.
    Community Manager
    Community Manager
    Sep 21, 2026 5:35 PM UTC

    Hi ​@Bubbly_impression5CD5, Welcome to the Lightroom Community forum! To better help you with this issue, we would like a few more details. Can you send your system info and a screen recording of the issue with the error dialog? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here.

    In the meantime, please try manually resetting your Lightroom Preferences: https://adobe.ly/4o7JADQ and see if that helps. Thanks! ^CH

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    JohanElzenga
    Community Expert
    Community Expert
    Sep 4, 2026 5:32 PM UTC

    Please post a screenshot of the error dialog.

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    -- Johan W. Elzenga