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J
jenniferc0501
Participant
December 13, 2017
Question

Unable to unsubscribe from Lightroom cc mobilePRe

  • December 13, 2017
  • 4 replies
  • 5851 views

can someone please help

me unsunbscribe from Lightroom cc mobile Premium? I accidentally purchase it because I made my iPhone do the “Touch ID” purchase and silly me I pressed it accidentally. I have been waiting for customer service to contact me but nothing!! I also do not see a “manage my plan” link in my account. please help!!

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4 replies

Akash Sharma
Akash Sharma
Legend
March 23, 2018

Moving to Lightroom CC for mobile & Apple TV​

K
karab947978
Participant
March 11, 2018

On an iPhone:

Settings > iTunes & App Store > Click your Apple ID > Click View Apple ID on the screen that pops up > Subscriptions > Cancel subscription.

Victoria Bampton LR Queen
Community Expert
Victoria Bampton LR QueenCommunity Expert
Community Expert
December 13, 2017

This was through the Apple App Store, right, rather than through Adobe? You need to cancel that from within the Apple App Store. Here's Apple's instruction page: View, change, or cancel your subscriptions - Apple Support

Victoria - The Lightroom Queen
Neox99
Neox99
Legend
December 13, 2017

Sign into your account at Adobe.com and you should see >>

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