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athletic_being5E70
Participant
October 26, 2025
Question

unable to upload photos from local disk

  • October 26, 2025
  • 2 replies
  • 47 views

I have been experimenting technical issues with LR for about a month now. I am using a Mac Pro. I am unable to upload my photos from any external disks. Also, the option "exit" fails most of the times and I need to force exit. I have tried everything to solve the issues without result. It is vey frustrating. I am paying for something useless.

Any help will be much appreciated.

2 replies

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
November 11, 2025

Hi @athletic_being5E70, 

Just checking in to see if you are still experiencing the same behavior or if you still need help? Also, please let us know if the step suggested in the previous reply helped. 


Thanks,
Nikunj

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
October 28, 2025

Hi, thanks for reaching out! 

Please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us. 

You can try adding Lightroom to Full Disk Access for macOS using the steps mentioned here: https://adobe.ly/4oKN4gq

Though the article is for Lightroom Classic, the steps are the same for Lightroom. 

 

Let us know how things go! 
Thanks,
Nikunj

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