Skip to main content
B
bloombunny
Participant
May 18, 2025
Question

Unspecified slowness complaint

  • May 18, 2025
  • 1 reply
  • 394 views

What is the point in keeping an adobe subscription when lightroom is laggy to the point I can't even use it? I have tried troubleshooting everything, even changing my graphics driver software over to studio, I've tried dedicating all my ram, it takes up 96% of my GPU and my PC isn't exactly cheap.

    1 reply

    A
    Community Manager
    AlekeCommunity Manager
    Community Manager
    May 19, 2025

    Hi @bloombunny! Welcome to the community! I’m really sorry to hear about the frustrating experience you’re having with Lightroom. That kind of lag can definitely be annoying.

     

    When you get a chance, could you share a bit more about what’s going on? Knowing which version of Lightroom you’re using and when the lag tends to happen—like if it kicks in after using a certain tool—would really help. Feel free to let us know the troubleshooting steps you've already tried so we don’t go over the same things again.

     

    Also, if you could share your System Info, that would be super helpful. You can find it in Lightroom under Help > System Info. Just copy it into a text file and attach it here, or share it through something like Google Drive or WeTransfer—whatever’s easiest for you.

    Thanks so much!
    Alek

    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    B
    bloombunnyAuthor
    Participant
    May 25, 2025

    Desktop lightroom, updated - the lag is terrible when I try to mask, to the point where I have to close my app, I don't understand why I have to pay for software that doesn't work and doesn't get updated properly, i've tried it on multiple computers.

     

    I've tried everything the internet suggests, I even factory reset my computer. 

     

    Lightroom version: 8.3.1 x64 [ 20250505-2344-4fb7147 ] (May 5 2025)
    NGL Version: 1.41.0.11
    WF Version: 7.3 5f6f02e
    VF Version: 1.0.154
    HIL Version: 40501
    CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
    PH Version: 5.2

    Operating system: Windows 11
    OS Version: Windows 11 Home (2009)
    Application architecture: x64
    System architecture: x64
    Computer model: Gigabyte Technology Co., Ltd. B550 GAMING X V2 / AMD Ryzen 7 5800X 8-Core Processor
    Logical processor count: 16
    Processor speed: 3.7 GHz
    Real memory available to Lightroom: 32690.8 MB
    Real memory used by Lightroom: 8457.5 MB (25.8%)
    Virtual memory used by Lightroom: 16161.6 MB
    Memory cache size: 0.0 MB

    Internal Camera Raw version: 17.3.1 [ 2227 ]
    Maximum thread count used by Camera Raw: 9
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 916MB / 14297MB (6%)
    Camera Raw real memory: 918MB / 32690MB (2%)

    Display: 1920x1080
    System DPI setting: 96 DPI
    Dark Mode: No
    Desktop composition enabled: Yes
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info: DirectX: NVIDIA GeForce RTX 4060 Ti (32.0.15.7652) - 8 GB
    Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
    OS Media Capability: true

     

    @Aleke 

     

    It's so unbelievably frustrating that no one can find a fix for this

    B
    bloombunnyAuthor
    Participant
    May 25, 2025

    Opening lightroom on the web has no lag at all but it's not as good as the app.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices