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Participant
March 21, 2022
Question

Unwanted Photos Will Not Delete From Library

  • March 21, 2022
  • 1 reply
  • 93 views

Issue: Lightroom will not delete unwanted photos from library or disk

Version: Lightroom version: 5.2 x64 [ 20220128-1049-86119e0 ] (Jan 28 2022)

OS Version: Windows 10 Home (2009)

Procedure:

1. Right click unwanted photo

2. Click "Delete 1 Photo"

3. At prompt, click "Delete"

4. Photo turns grey and will not delete, or is not transferred to "Deleted" folder

Expected Result: Photo is moved to "Deleted" folder

Actual Result: Photo turns dark (Upon restarting program, photo still exists in original album)

 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
March 21, 2022

Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom. I'll need a little more information to help you with this issue.

 

Are you deleting synced images from the desktop and clearing them out from the deleted section? Have you tried deleting images one at a time, or does it still grey out when deleting in a batch? Have you tried any troubleshooting steps?

 

In Adobe Lightroom, please share the screenshot of the following options as shown below from Preferences.

If you delete the images from Lightroom, they are not permanently deleted. Images go to the deleted section and stay there and on the local storage for the next 60 days unless you permanently delete them. Please review and ensure that you wish to delete these images. If they are permanently deleted, it is irreversible.

 

Please log on to Lightroom Web (https://lightroom.adobe.com) to check current Sync issues on the left part of the screen.

If there are any sync issues, click on them to know more, find the original for those images' original or source location, let them finish syncing, and back them up safely before you empty the Sync issues from Lightroom Web.

You can delete photos on the Lightroom Web and let us know the results.

 

We hope this helps.

Thanks,

Sameer K