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Juul31316329cw58
Participant
July 26, 2023
Answered

upgrading Lightroom storage

  • July 26, 2023
  • 2 replies
  • 426 views

Hi,

How can I upgrade my Lightroom storage from 2 GB to 1 TB? I know the steps but in my account I don't see the option to upgrade, only to cancel my subsciption. There are no payment issues.. and I also waited 24 hours. In the attachments you can see what I miss in my account.

Thanks for the help!

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Correct answer Rikk Flohr-Retired

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

 

2 replies

Rikk Flohr-Retired
Adobe Employee
Rikk Flohr-RetiredCorrect answer
July 26, 2023

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

 

Rikk Flohr: Adobe Photography Org
Juul31316329cw58Author
Participant
July 27, 2023

Thank you!! 🙂

 

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