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Participant
November 20, 2020
Question

Upgrading phone

  • November 20, 2020
  • 1 reply
  • 193 views

Hi, I'm planning to upgrade my phone soon. How do I make sure all my purchased presets stay within the app and get transferred over and not get deleted once I have my new phone? 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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1 reply

selondon
Community Expert
Community Expert
November 20, 2020

If you have a subscription with Cloud Storage then as long as sync is complete before you switch phones, everything should sync back to the new phone if you sign in with same account details.

 

If you have the free version then I believe a full phone back up and restore is the only way to go.