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Inspiring
July 1, 2026
Question

Veelvuldige crashes met hoogwaardige Lenovo PC en LR

  • July 1, 2026
  • 2 replies
  • 21 views

Ik ondervind vrij regelmatig crashes op mijn Lenovo ThinkpPad T1g Gen 8 tijdens het gebruik van LR versie 9.4.1.

Lenovo info

Apparaatnaam: THINKPAD
BIOS-versie: N4EET23W (1.09 )
Processor: Intel(R) Core(TM) Ultra 9 285H
Opslag: 5.5 TB
Geïnstalleerd RAM: 64 GB (63.4 GB bruikbaar)

 

    2 replies

    Inspiring
    July 3, 2026

    I followed the steps of  https://adobe.Iy/3Wpjx0B
    but the steps couldn’t be completed since the instruction of Solution 1 is not correct.
     

    1, Lauch Lightroom : OK

    2, Navigate to one of the following:
    .
    . (windows) Edit>Preferences>General : Ok
     

    But hen the Deselect Use Graphics Processor … is not available.
    I get the following view.

     

    Sameer K
    Community Manager
    Community Manager
    July 3, 2026

    The option to uncheck GPU is under Preferences > Performance, or Prestaties. If the options are not available, then the GPU isn’t correctly recognized. In that case, you’ll have to follow along in the content shared. 

     

    Thanks!
    Sameer K

    Sameer K
    Community Manager
    Community Manager
    July 3, 2026

    Hey, @raoulh60245238. Welcome to the Lightroom Community. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B


    If Lightroom crashes when using specific tool sets such as Denoise, Masks, or Enhance, it could be a GPU-related issue on Windows. For now, follow the steps here to troubleshoot the GPU: https://adobe.ly/4aNMIjk


    The ThinkPad T1g Gen 8 has 2 GPU adapters, the embedded Intel Arc 140T & a Nvidia GPU based on the product specs. Try these steps to get Lightroom to behave as expected:

    1 - Update the graphics drivers using Intel's & Nvidia's auto-detect programs.

    2 - Follow step 6 in the content here to configure the default GPU for Lightroom: https://adobe.ly/3QQQWB8

    3 - The Steps are for Photoshop and Sniffer; for Lightroom, please follow the steps, and add lightroom.exe to the list.


     

    You can also monitor the Windows Event Viewer > Windows Logs > Application Logs to check for error reports and share them here. 


    Let me know how it goes. Thanks! 
    Sameer K

    (Type '@' and type my name to mention me when you reply)