ver 8.4 : subject masking no longer works

6 replies
266 views
Translate

Hello, I'm using Lightroom 8.4 desktop, and since version 8.4 the “subject” masking no longer works, whereas the “subject masking” option works perfectly on the web version. Any advice? Thanks.

Windows

A

AlekeCorrect answer

Community Manager

Hi @ArnaudTer, thanks for sharing your System Info!

It looks like your GeForce RTX 3050 graphics drivers haven’t been updated in about 8 months. When you get a chance, could you head over to NVIDIA’s website and check for any available updates? That might help resolve the issue with Select Subject.

Let me know if you need help with that or have any other questions!

Thanks again,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

R

ritam_4226

Participant

Lighton mein marking option nahin a raha hai

Translate

A

Aleke

Community Manager

Hi @ArnaudTer, welcome to the community!

Could you tell us a bit more about the issue you're seeing? Is it happening with all photos or just certain ones? And when you tested on the web, did you use the same photo that didn’t work on the desktop version? Do you get any error messages?

Also, if you could share your System Info, that would be super helpful. You’ll find it in Lightroom under Help > System Info. Just copy it into a text file and attach it here, or feel free to share it via Google Drive, WeTransfer, or any file-sharing service you prefer.

Thanks so much!

Alek

Translate

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

A

ArnaudTerAuthor

Participant

Hello @Aleke : yes, under 8.4 ver. desktop under windows 11, an error message "can not detect any subject-possibly because ther are no subject in your photo" appears with all photos. And, on the web, with the same photo, it works perfectly. I desinstall 8,4 (june 2025) and reinstall 8.3.1 (may 2025) and the "subject masking" works again perfectly. Here is the system info (with the old 8.3.1 version) :

Version Lightroom : 8.3.1 x64 [ 20250505-2344-4fb7147 ] (May 5 2025)
Version NGL: 1.41.0.11
Version WF: 7.3 5f6f02e
Version VF: 1.0.154
Version HIL: 40501
Version CAI: c2pa-c/0.6.0 c2pa-rs/0.46.0
Version PH: 5.2

Système d'exploitation : Windows 11
Version du SE : Windows 11 Home (2009)
Architecture de l'application : x64
Architecture du système : x64
Modèle d'ordinateur: Microsoft Corporation Surface Laptop Studio / 11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz
Nombre de processeurs logiques: 8
Vitesse du processeur : 3,3 Ghz
Mémoire réelle disponible pour Lightroom : 32602,0 Mo
Mémoire réelle utilisée par Lightroom : 1703,0 Mo (5,2%)
Mémoire virtuelle utilisée par Lightroom : 2418,8 Mo
Taille de la mémoire cache : 3583,2 Mo

Version interne de Camera Raw: 17.3.1 [ 2227 ]
Nombre maximal de liens utilisé par Camera Raw : 5
Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2
Mémoire virtuelle de Camera Raw: 302Mo / 14253Mo (2%)
Mémoire réelle de Camera Raw: 302Mo / 32602Mo (0%)

Affichages : 1) 2400x1600, 2) 1920x1200
Paramètre PPP du système : 144 PPP
Mode sombre: Non
Composition sur le Bureau activée: Oui
Types d'entrée: Tactile multipoint : Oui, Tactile intégré : Oui, Plume intégrée : Oui, Tactile externe : Non, Plume externe : Non, Clavier : Oui

Informations relatives au processeur graphique : DirectX: NVIDIA GeForce RTX 3050 Ti Laptop GPU (31.0.15.3911) - 4 GB
Détails du processeur graphique: chargé : Oui, pris en charge : Oui, en cours de calcul : Non, init : I2_GPU2, dur : fail_cached_sanity_test, doux : not_checked, al : Oui, dl : Non
Capacité média du système d'exploitation: true

Dossier de l'application: C:\Program Files\Adobe\Adobe Lightroom CC
Dossier des paramètres : C:\Users\arnau\AppData\Roaming\Adobe\Lightroom CC
Dossier de la bibliothèque: C:\Users\arnau\AppData\Local\Adobe\Lightroom CC\Data

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.