Videos from Lightroom Mobile are not getting exported (Android)

Question

Video playback and edit are fine but the app won't allow me to export the file regardless of where it came from

{Title edited by Moderator}

Ranjisha Sengupta · Answer

Hi there,

Thanks for reaching out.

Which version of Lightroom Mobile are you using? What happens when you try to save the video? Can you share your Android device version and specification? How much RAM and free storage do you have?

Do you get any error messages?

Please log on to Lightroom web (https://lightroom.adobe.com) and confirm if everything is correctly synced; if so, please re-install the application. Does it happen when you export particular video file formats or all? Are you able to export it from Lightroom Web?

Let us know if it helps.

Thanks.

Ranjisha

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.