Viewing album shared by photographer who has sincd died

Forum|Forum|4 years ago
June 4, 2022
5 replies
202 views

Hi there.

I was sent the link by my wedding photographer to access my wedding day photos in his album.

Unfortunately he has died and now the link doesn't work. I obviously don't want to disturb the family but on the other hand selfishly don't want to loose my photos.

Anyone have any ideas what to do?

Thanks in advance

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Rob_Cullen

Community Expert

TBMK If the family of the Photographer cancelled his Adobe Account, then the photos would have only been available for 30days after cancellation (if his account contained >2Gb of images).

You only hope may be to talk to Adobe Support in a chat and explain your situation.

! Contact Customer Care

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .