Weird AI Denoise Issue - Your photo is not supported

Question

I did a lowlight sport photoshoot the other weekend and started running the photos through AI Denoise (like I normally do). On day one, everything went great. However as of today, I can no longer put photos through AI Denoise. It gives me a wait time of roughly half an hour, and a notification that the photos I am using are not supported by the program. Even though they are from the exact same set that was working previously.

Any ideas as to what is going on?

Jao vdL · Answer

For AI denoise to work, the images need to be a full sized Bayer Mosaic raw file. They cannot be jpeg, or a reduced size raw such as sraw, craw or similar. Nor can they be an already processed dng file.

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