What is going on here??

I have been using this software for many years, from my experience there is always always always some issue, either you cant upload, you cant download, cant export, cant reach your originals, cant this , cant that! Today i cannot upload directly from my cameraunit! Thid id software meant for proffesionals, who NEED working and reliably software, i am getting REALLY fed up with this crap to be honest! 
I expect more!!! To say the least !

This is my last month subscribing to this crap! I have had it with all the issues!