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Participant
Jul 22, 2025 8:03 PM UTC
Question

When I try to use the AI remove tool I receive an error message no internet connection

When I try use the Remove tool I receive an error message to check my interntet connection. I have verified that I do not have a connectivity problem. This also happens when I use other AI functions.

2 replies

Sameer K
Community Manager
Community Manager
Jul 29, 2025 2:21 PM UTC

Hey, @L409. I'm following up to see if you still need help or if the steps shared by @CMass above helped. 

Best,
Sameer K

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MassC
Legend
Jul 22, 2025 11:15 PM UTC

Hey @L409,



I'm not sure if you're running Rosseta, but take a look at this post and let me know if it helps: https://adobe.ly/40xxfzR


^CM

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