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sniperbell
Participant
November 10, 2017
Answered

When trying to download the trial for Lightroom cc the error message is

  • November 10, 2017
  • 3 replies
  • 293 views

When trying to download the trial for Lightroom cc the message is  "This computer does not meet the minimum system requirements for Lightroom CC. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Lightroom CC."  and yet I have enough space on my macbook air and a 4bg ram I believe ?   Any help welcome

    This topic has been closed for replies.
    Correct answer Abambo

    What is your OS version number? Space and RAM is not all!

    macOS

        

    • Multicore Intel processor with 64-bit support
    • macOS v10.12 (Sierra), Mac OS X v10.11 (El Capitan)
    • 4 GB of RAM (8 GB recommended)
    • 1 GB of Video RAM (VRAM). 2 GB of dedicated VRAM is suggested for large, high-resolution monitors, such as 4K- and 5K-resolution monitors.
    • 10 GB of available hard-disk space (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    • OpenGL 3.3–capable video adapter for GPU-related functionality
    • Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.†

    (from Adobe Photoshop Lightroom CC system requirements )

    3 replies

    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    November 10, 2017

    Lots of folks that have not kept their operating systems up to date are coming across the same scenario. Your hardware meets the minimum requirements... what version is your OS? It has to be at least 10.11 or greater.

      S
      sniperbellAuthor
      Participant
      November 10, 2017

      thanks    quite right  , my error

      Abambo
      Community Expert
      AbamboCommunity ExpertCorrect answer
      Community Expert
      November 10, 2017

      What is your OS version number? Space and RAM is not all!

      macOS

          

      • Multicore Intel processor with 64-bit support
      • macOS v10.12 (Sierra), Mac OS X v10.11 (El Capitan)
      • 4 GB of RAM (8 GB recommended)
      • 1 GB of Video RAM (VRAM). 2 GB of dedicated VRAM is suggested for large, high-resolution monitors, such as 4K- and 5K-resolution monitors.
      • 10 GB of available hard-disk space (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
      • OpenGL 3.3–capable video adapter for GPU-related functionality
      • Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.†

      (from Adobe Photoshop Lightroom CC system requirements )

      ABAMBO | Hard- and Software Engineer | Photographer
        Ussnorway7605025
        Ussnorway7605025
        Legend
        November 10, 2017

        moved to Lightroom forum

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