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dougb39328692
Participant
March 1, 2023
Question

Which version of LR to delete from iPad?

  • March 1, 2023
  • 4 replies
  • 1827 views

Hi, I've just purchased an iPad Pro and have both LR Mobile and Photoshop Mobile installed, and since I setup the pad with my phone, it included the iPhone version of LR Mobile. I have since downloaded the iPad version and it works well. The problem is that now I have two versions of LR on the pad and every time I try to send a file from Pshop to LR I get a message that I need to download the iPad version.

 

I have tried deleting both versions and reinstalling the correct one. Each time I look in App Storage, I see two versions, and no indication which is which other than amount of storage used. Deleting either one deletes both and I have to start again with the same result, that I need to download the Ipad version.

 

Any guidance would be greatly appreciated.

This topic has been closed for replies.

4 replies

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
March 1, 2023

Check the Settings> App Store settings on your iPad. In the Automatic Downloads section do you have the first option enabled (App Downloads), if so that might be what's messing with the Lightroom apps. In which case you might want to disable that, then delete the Lightroom apps and try again to download only the iPad version.

    D
    dougb39328692Author
    Participant
    March 1, 2023

    Thank you, Jim. I will look at that before I d/l again.

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    March 1, 2023

    In the App Store there are two Lightrooms:

     

    Adobe Lightroom for iPad (This one!)

    and

    Lightroom Photo & Video Editor (this one is iPhone only)

    Beyond the naming - the screenshots should give you a hint. 

    Rikk Flohr: Adobe Photography Org
      D
      dougb39328692Author
      Participant
      March 1, 2023

      Thank you, Rikk. As indicated, I installed the correct version, but when I try to send a file from PShop I get the message telling me to d/l the Ipad version. I am going to delete them both again and redownload the Ipad version.

       

      Thanks again.

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