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Participant
February 14, 2023
Question

While using lightroom, monitor will turn off

  • February 14, 2023
  • 1 reply
  • 265 views

Hello,

 

I have been having problems with my computer operating Lightroom and Premiere Pro. Both open up slowly. The programs will operate fine on their own, but once I start editing photos or videos. My monitor will randomly go to sleep and not wake up. The computer will look like it's still running. The lights and fans will still be on, but I can't turn my monitor back on.

 

Here is what I am working with:

Windows 11 Pro

Lightroom: 6.1

Premiere Pro: 23.1

Display: HP 22cwa (I know it's not great looking to replace)

RAM: TEAMGROUP T-Force Xtreem ARGB 3600MHz CL18 32GB

Processor: Ryzen 5900X

GPU: Geforce RTX 3060Ti 8 GB

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1 reply

Sameer K
Community Manager
Community Manager
February 15, 2023

Welcome to the Lightroom ecosystem. I'll help you figure this out.

The display output from the machine only goes out if the GPU's hardware or the driver fails due to some issue or insufficient power draw.

 

What version of Nvidia drivers do you currently have installed? Try updating the recent GPU drivers or returning to drivers from November 2022.

Let us know how it goes. Thanks!

Sameer K