White balance eye dropper doesn’t work

Forum|Forum|3 years ago
August 15, 2022
15 replies
4600 views

White balance eye dropper tool doesn't always work. Sometimes while editing I want to white balance several photos in a row, so I press "w" to turn on the white balance picker and go frame to frame. Sometimes, when I do this and mouse I've the image, instead of getting the eye dropper tool, the mouse cursor stays on zoom. The eye dropper icon in the color section is highlighted, but clicking in the image only zooms. By clicking around, sometimes I can get it to work again, but usually I have had to quit and restart Lightroom. This is on Windows 10 with an Nvidia 2060 GPU and a Logitech 305 Bluetooth mouse.

Windows

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SavariaMarie

Participant

Same thing is happening to me. I have to close out of lightroom and reopen it to get the eye dropper to work.

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Lukasop

Participant

Same here. LR 6.2 / windows. Hate this issue:/

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OneDeadPixel

Participating Frequently

ve had an issue with the white balance picker tool for years! Every so often when I choose it, and go to use it, it gives me the zoom tool and no matter what I do, I cant pick the white picker tool, it gives me the zoom tool everytime!

This tends to start happening when I import a large number of high res pics, say 400 - 500 and the first 30-50 or so grade fine (I build a present, then copy it to images and tweak accordingly). Once it happens, I have to restart Lightroom and then can sometimes do anything between 10 - 50 images again before the issue reoccurs.

Its been listed on this forum previously and someone posted with a similar issue just recently. For reference, this was in Lightroom CC 5.4 and just upgrade to 5.5 and has occured for the last few years repeatedly and every upgrade, I hope its a bug thats fixed but always returns. I even reformatted this PC last year hoping to fix it!

Below is a video of the issue happening. As you can see, the white balance picker works fine but at about 18s, you no longer can click it and the tool is stuck in the zoom mode. (FYI, for some reason the screen record has a slight mouse offset but safe to say I was definitely clicking on the icon!)

https://vimeo.com/767790389/0f7b6bfe84

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Lukasop

Participant

Same here - Lightroom 6.2 / windows.

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Kyle27155130c9ok

Participant

I'm having this problem as well on my MacBook Pro with Ventura OS. Only way I can get the dropper to come back is to close out and re-launch LR. SUPER irritating.