Skip to main content
S
stefano01AC
Participant
December 29, 2020
Answered

White screen after login

  • December 29, 2020
  • 1 reply
  • 325 views

Just downloaded Lightroom on a couple iOS 14 devices and am getting a white screen after login.  Not sure how to proceed. Tried deleting and reinstalling, used different logins, tried WiFi or cellular,  but no luck. Any advice ?

Thanks,

stefano

This topic has been closed for replies.
Correct answer stefano01AC

Thanks. I finally figured it out.

I am using PiHole (similar to OpenDNS) to whitelist/blacklist domains on my network, and the "gravity" community list had blacklisted a whole bunch of addresses that appear to be necessary for  LR to work. I must have whitelisted at least 12+, some of which make no sense at all.

It would have been VERY helpful if LR posted an actual error message instead of a white screen.

Best regards,

Stefano

1 reply

greule
Community Manager
greuleCommunity Manager
Community Manager
January 4, 2021

Have you tried to restart your device to see if that makes a difference? - Guido/ Lr MobileQE

S
stefano01ACAuthorCorrect answer
Participant
January 4, 2021

Thanks. I finally figured it out.

I am using PiHole (similar to OpenDNS) to whitelist/blacklist domains on my network, and the "gravity" community list had blacklisted a whole bunch of addresses that appear to be necessary for  LR to work. I must have whitelisted at least 12+, some of which make no sense at all.

It would have been VERY helpful if LR posted an actual error message instead of a white screen.

Best regards,

Stefano

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices