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sammyd74722691
Participant
February 22, 2026
Question

Why are CR3 files now not working, when they have in the past?

  • February 22, 2026
  • 1 reply
  • 8 views

I’ve edited CR3 files in my lightroom classic (version 14.5.2) in the past, but now when I try importing them in, it says “Preview Unavailable For This File” and then when I hit import it says “the files seem to be unsupported or damaged”. The files are not damaged, they are working perfectly in my other programs. I also tried other files from a different SD card and got the same results, but I can see other CR3 files that I had already edited and imported in September (that were taken on the same SD card that I’m using just in the past). I can’t update my Lightroom Classic since my iMac is on Ventura 13.7.8. Why could I edit CR3 files in the past, but not anymore? What can I do to fix this? This is so frustrating that it’s worked in the past, but not anymore.

    1 reply

    Jim Wilde
    Community Expert
    Community Expert
    February 22, 2026

    What camera are you using? Is it the same camera that you were using back in September, or have you upgraded?

    You say the files are working perfectly in other programs, what are these programs?