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Anonymous
December 28, 2017
Question

Why can't I download images from CF card ?

  • December 28, 2017
  • 2 replies
  • 362 views

I use a Canon EOS7D. Recently, i exposed a number of images. I find that when I use my card reader (Kingston) Lightroom does not recognize the presence of the images in the card (~200). I can see the images when I use the playback on the camera. Similar results when I use Adobe Br. I use a iMac with OS 10.2. The reader worked fine approx 2 weeks ago. What do I need to do?

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    2 replies

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    December 28, 2017

    Check that the images are not in a second folder on the card.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    December 28, 2017

    What do I need to do?

    As with all troubleshooting, isolate the cause. Is it the software, the hardware or the operating system?

    • Try a different card reader,
    • Try a different cable
    • Try a different USB port on the computer
    • Try the card reader on a different computer
    • You know the card works in camera so try connecting the camera directly to the computer. Could be the USB port on the camera.

    Which version of Lightroom are you using? You've posted in the Cloud-only Lightroom CC forum. Is this question better suited to the Lightroom Classic CC forum? or somewhere else? Doesn't sound like a Lightroom-only question.

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