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Participant
September 17, 2025
Question

Why does Lightroom there’s an issue with the system clock.

  • September 17, 2025
  • 1 reply
  • 204 views

Every time I open lightroom on my Mac book it closes down with this error message 

There’s an issue with your system clock.
To continue using Lightroom on this device your system clock must be within 24 hours of current time. We recommend that you check your system settings, adjust your clock, then relaunch Lightroom. 
 
I have checked my system clock and it is correct and set to the right location.  I have run the check as advised and no issues were dectected.  How do I resolve this problem?
 
Thank you

1 reply

Sameer K
Community Manager
Community Manager
September 17, 2025

Hey, @Gail27766196f825. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

 

Please share more details, such as the version of Lightroom and the operating system, and screenshots of the error. At this point, the information I have is too limited to help you.

 

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

Participant
September 17, 2025

@Sameer K  Thanks for getting back to me.  The Lightroom app that I am using is the £20 per month pricing plan that includes Lightroom, Lightroom Classic, Photoshop on desktop, web, iPhone and iPad and 1 TB of cloud storage.  The mac book that I am using is  Mac Book Pro, Mac os  sequoia 15.6, Graphics Intel UHD Graphics 630 1536MB.  I have attached the error message.

Thanks for your help.

Sameer K
Community Manager
Community Manager
September 17, 2025

Welcome to the Lightroom Community. I checked your account, and you have an active subscription. 

 

To update the subscription and device info in Lightroom, you can first sign out of the Creative Cloud app and sign in again.

 

If this does not work, try this:

  • Press CMD + OPT + T (macOS) to launch Creative Cloud Troubleshooter in the Creative Cloud app. Select 'Close Creative Cloud and related processes' > click on Go.
  • Go to Activity Monitor and force-stop any other Adobe-related processes. After all the other tasks are closed, the process called 'Adobe IPC Broker' must be closed.
  • Now use Spotlight Search & search for Keychain on macOS.
  • Clear out any certificates & signatures for Adobe. 
  • Restart the Mac. 
  • Sign in to the Creative Cloud desktop app again.

Let me know how it goes. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)