Why i can't add photo in Lightroom

Question

Hi, I cannot add photo when I click "add photo" from home page and file. I try download Lightroom again, but this problem same situation. How can I do? Thank you

99jon · Answer

If your subscription is up to date can you let us know your license type? Is it a normal Photography Plan License? Educational? Corporate (Enterprise)? There have been reported instances with a Corporate license where the issue turned out to be the Corporate Admin controls.

If you have a team/corporate license contact your Administrator to ensure these functions are not being blocked.

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