Will I lose my photos if i upgrade plans

Forum|Forum|2 years ago
September 14, 2023
1 reply
450 views

I currently have the basic lightroom plan, but i want to upgrade to the plan with all creative cloud apps. If I upgrade will i lose all of my photos?

Windows

This topic has been closed for replies.

Geoff the kiwi

Community Expert

No, you will not lose your photos. However ensure you are using the same Adobe ID/Sign In email on the updated subscription to avoid any difficulty.

J

Jacques35178244dxr1

Participant

I upgraded and all my photos are gone - over 15,000... I was sure I used the same Adobe ID and is now very concerned. I struggle to find support from Adobe on this. Any way I can contact someone to see if there is a glitch somewhere?

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