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Fanny5DD6
Participant
June 2, 2023
Question

(Win) Lightroom disparition preset

  • June 2, 2023
  • 1 reply
  • 184 views

Bonsoir, 

Je me permets de vous écrire car mes presets ne s'affichent plus dans la partie paramètres prédéfinis de lightroom et ce depuis cet après-midi. Je n'utilise pas lightroom classic.

Est-ce que quelqu'un aurait une solution à otut hasard, en sachant qu'ils s'affichent sur l'application mobile de Lightroom ? 

 

Merci d'avance 

 

 

{Thread title updated by moderator}

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
June 9, 2023

Hey, @Fanny5DD6. Welcome to the Lightroom community. I'll help you figure this out. What version of Lightroom & the operating system are you working on?

 

Before further troubleshooting, we must ensure you have all the data backed up locally or on the cloud.

You can log on to Lightroom Web (https://lightroom.adobe.com) to check and confirm everything is synced.

 

Try these steps:

  • Try opening Lightroom as an Administrator.

  • Go to the following location

    C:\Users\<Username>\AppData\Local\Adobe\Lightroom CC
    or
    Press Windows + R & type in the following - %localappdata%\Adobe\Lightroom CC\Data

 

  • You'll find a folder inside it with a long cryptic string of numbers and letters (for example: d1a4f88d2b534c7d91022136fd182532). Open that folder.
  • In the folder, delete all the files named Managed Catalog.[anything]. Also, delete the Previews.db file
  • Launch Lightroom.

 

Let me know how it goes,

Thanks!
Sameer K

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