(Win10) Lightroom Crash at Start up problem

Forum|Forum|3 years ago
July 5, 2023
3 replies
222 views

Thank you for answering @Sameer K.

Sorry for the misunderstanding but my problem is on Lightroom CC not on Lightroom Classic. I didn't find the related board to Lightroom CC and as my problem was similar to the one mentionned in the subject, I did answer directly to your post.

When I'm launching Lightroom, I have the "loading box" and when I'm getting on the Lightroom's menu, it's crashing.

I'm using Windows 10 and it's my personnal computer.

Windows

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P

Paul27928225vlajAuthor

Participant

I uploaded a video showing you what is exactly happening.

P

Paul27928225vlajAuthor

Participant

Sorry for the triple post but I can't edit.

I'm using Windows 11, as you probably noticed, and not Windows 10.

Sameer K

Community Manager

Hey @Paul27928225vlaj, thanks for sharing the details. I've checked the video & the description. The issue at your end differs from the original thread it was posted at.

Please log on to Lightroom Web (https://lightroom.adobe.com) & check if everything is synced to the cloud as expected. Let me know if everything is synced before we troubleshoot further.

Thanks!

Sameer K

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