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Paul27928225vlaj
Participant
July 5, 2023
Question

(Win10) Lightroom Crash at Start up problem

  • July 5, 2023
  • 1 reply
  • 209 views

Thank you for answering @Sameer K.

 

Sorry for the misunderstanding but my problem is on Lightroom CC not on Lightroom Classic. I didn't find the related board to Lightroom CC and as my problem was similar to the one mentionned in the subject, I did answer directly to your post.

 

When I'm launching Lightroom, I have the "loading box" and when I'm getting on the Lightroom's menu, it's crashing.

 

I'm using Windows 10 and it's my personnal computer.

 

 

This topic has been closed for replies.

1 reply

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Paul27928225vlajAuthor
Participant
July 5, 2023

I uploaded a video showing you what is exactly happening.

P
Paul27928225vlajAuthor
Participant
July 5, 2023

Sorry for the triple post but I can't edit.

 

I'm using Windows 11, as you probably noticed, and not Windows 10.

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
July 10, 2023

Hey @Paul27928225vlaj, thanks for sharing the details. I've checked the video & the description. The issue at your end differs from the original thread it was posted at.

 

Please log on to Lightroom Web (https://lightroom.adobe.com) & check if everything is synced to the cloud as expected. Let me know if everything is synced before we troubleshoot further.

 

Thanks!

Sameer K

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