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claires22591475
claires22591475
Participant
January 14, 2018
Answered

Won't Shut Down

  • January 14, 2018
  • 1 reply
  • 3470 views

Okay so I've had Lightroom CC up for about three weeks, and it will not shut down.

I just show this, EVERY time I try to exit it out it will not.

Also, it will not let me shut down my computer which is very annoying

Please send help

    This topic has been closed for replies.
    Correct answer priyankas72354167

    Hi

    Close the application from the Activity monitor.

    Click on Go > Utilities > Activity monitor

    Close all Adobe  processes.

    Also give the permissions to all adobe folders

    Click on Go > Type ~/library/Application Support/

    Right click on Adobe > Get Info

    Unlock the window

    Give Read and write permissions. to all user accounts

    Also do it for User library too.

    Restart the machine.

    1 reply

    Neox99
    Neox99
    Legend
    January 14, 2018

    Press and hold down the power button?

    Unplug the power supply?

    claires22591475
    claires22591475Author
    Participant
    January 14, 2018

    What? I wouldn't even know how to do that??

    priyankas72354167
    Adobe Employee
    priyankas72354167Correct answer
    Adobe Employee
    January 15, 2018

    Hi

    Close the application from the Activity monitor.

    Click on Go > Utilities > Activity monitor

    Close all Adobe  processes.

    Also give the permissions to all adobe folders

    Click on Go > Type ~/library/Application Support/

    Right click on Adobe > Get Info

    Unlock the window

    Give Read and write permissions. to all user accounts

    Also do it for User library too.

    Restart the machine.

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