Zero byte file when exporting

Forum|Forum|5 years ago
July 25, 2020
1 reply
1917 views

Hi! I kept on having 0 byte file when saving. I tried a few times with different photos, still the same. Then I deleted and reinstalled the app, now, all the photos were gone and I'm still getting a 0 byte file. Please help, thanks.

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I

Ignacio B.

Participating Frequently

Hi,

thank you for reporting this.
Are you on Android or iOS?
Does this occur to a specific type of images?
Like camera or app dependent?

Thanks,
Ignacio

A

Anonymous

Hello, I'm using an Android phone. The photos I took on my phone are the ones I edit on the app.

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