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A
art_3ff3ct
Participating Frequently
January 13, 2022
Question

Zielvolume offline - Lightroom error - Macintosh HD offline on M1 Macbook

  • January 13, 2022
  • 1 reply
  • 564 views

Ich bin von einem MacBook i9 auf eine M1 MacBook umgestiegen. 

Habe alle Daten per Time Machine gesichert und habe alles aufs neue Gerät übertragen.

 

Lightroom zeigt folgende Fehlermeldung beim Start an: "Macintosh HD" ist nicht verbunden. Stelle eine neue Verbindung her, um die Synchronisierung abzuschließen.

 

Ich habe die Software auch bereits mit den cleaning toll komplett deinstalliert und neu installiert. Auch der Chat Support konnte mir nicht helfen und sagte nur, es läge daran dass ich von I9 auf M1 gewechselt bin und durch die Time Machine. 

Ich zahle viel Geld für Adobe. Die sollen sich was einfallen lassen. Bin am Verzweifeln. 

Hat jemand eine Idee? Wäre sehr dankbar

 

 

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1 reply

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
January 14, 2022

Hi,

 

We're sorry about the troube with Lightroom. Would you mind sharing the version of Lightroom you're using along with your computers macOS version? Did you tranfer only your data or the applications as well using Time Machine?

 

Please ensure Lightroom has the necessary permissions on your Mac by following the steps mentioned below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Lightroom is added to the list with a check mark in front of it.

3. If Lightroom is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Lightroom under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

Let us know if that makes a difference!

Regards,

Nikunj

A
art_3ff3ctAuthor
Participating Frequently
January 14, 2022

Hi,

I’m running Lightroom Version 5.1 on 
MacOS 12.1.
I transferred everthing via the time machine and afterwards I have also tried to deinstall lightroom with the cleaner tool and installed it manually.
 
I tried your suggestions, it still doesn’t work. 
A
art_3ff3ctAuthor
Participating Frequently
January 14, 2022

Any other suggestions? Im close to send the M1 back and keep the i9 or cancel my adobe subscription. Its very frustrating.

I keep trying for days

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