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Валерия5C60
Participant
May 20, 2021
Frage

Верните деньги за подписку

  • May 20, 2021
  • 1 Antwort
  • 185 Ansichten

Я не подтверждала списаний средств за подписку, так что я в ней не нуждаюсь. И узналась только сейчас, никакого уведомления не приходило. Прошу вернуть средства за неиспользованную подписку.

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1 Antwort

C
Adobe Employee
Charlie.D
Adobe Employee
May 20, 2021

Hello @Валерия5C60 

It sounds like you started a Lightroom subscription using the 7-day free trial offer, and did not cancel before the trial ended.  By not cancelling during the trial period, the paid subscription would begin 8 days after starting the trial.

 

Apple owns the transactions and I believe only Apple Support can refund the subscription.  However, contact Adobe Support directly to see what they can do.  To contact Adobe Support please visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.  

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