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default1ie7yfctuchw
Participant
September 7, 2023
Question

Can't download, never moves on from "Preparing download. Just a moment..."

  • September 7, 2023
  • 3 replies
  • 899 views

I have a mode on Mixamo that I was using and downlaoding animations for.  Now I cannot get past the "Preparing Download.  Just a momonet..." when I try to download either an aimation or just the T-pose mesh.

 

I have tried on 3 different browsers, restarted the browsers, cleared caches.  I have had two friends in different locations of the world try on their computers.  Nobody can get a download to work.  What am I doing wrong?

This topic has been closed for replies.

3 replies

Ussnorway7605025
Ussnorway7605025
Legend
September 8, 2023

your file is working correct at my end with T pose or mutant run and its only a small file so the issue has to be at your sign in network... are you using a proxy server perhaps?

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default1ie7yfctuchwAuthor
Participant
September 8, 2023

After 2 days of errors it just started working. 

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    enzo_7951
    Participant
    November 11, 2024

    i have the same issue. After 1 year, adobe still didn't fix it

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    DefaultPersonName
    Participant
    September 8, 2023

    I am having the exact same issue on my end. The downloads were working fine for me yesterday but today when trying to download any of the animations from mixamo I just get the "Preparing download. Just a moment..." message indefinitely.

    I've tried the following but to no avail:

    - Signing out and back in to my account
    - Restarting Browser

    - Clear cookies/cashe

    - Turn off firewall

    - Tried with different browsers (Edge, chrome, firefox)

     

    If anyone can think of anything else to try that would be great.

    Ussnorway7605025
    Ussnorway7605025
    Legend
    September 7, 2023

    1st download is working at my end

    can you share the model and perhaps tell us which animation?

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    default1ie7yfctuchwAuthor
    Participant
    September 7, 2023

    This is the exact FBX I'm using:

     

    https://www.dropbox.com/scl/fi/90xsnkvrfaa3noivp8h69/biped_rigged.fbx?rlkey=7ddw7lf2gf500bfqatpsiwz04&dl=0 

     

    It's already rigged.  It worked earlier today, I got a few animations, but when I went back it stopped ever downloading new ones.  An example animation would be the Mutant Walk or Mutant Run.  But even just trying to download the T-Pose never progresses.

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