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default1ie7yfctuchw
Participant
Sep 7, 2023 9:21 PM UTC
Question

Can't download, never moves on from "Preparing download. Just a moment..."

I have a mode on Mixamo that I was using and downlaoding animations for.  Now I cannot get past the "Preparing Download.  Just a momonet..." when I try to download either an aimation or just the T-pose mesh.

 

I have tried on 3 different browsers, restarted the browsers, cleared caches.  I have had two friends in different locations of the world try on their computers.  Nobody can get a download to work.  What am I doing wrong?

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7 replies

Ussnorway7605025
Ussnorway7605025
Legend
Sep 8, 2023 10:25 PM UTC

your file is working correct at my end with T pose or mutant run and its only a small file so the issue has to be at your sign in network... are you using a proxy server perhaps?

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default1ie7yfctuchwAuthor
Participant
Sep 8, 2023 11:08 PM UTC

After 2 days of errors it just started working. 

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    enzo_7951
    Participant
    Nov 11, 2024 3:15 PM UTC

    i have the same issue. After 1 year, adobe still didn't fix it

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    DefaultPersonName
    Participant
    Sep 8, 2023 4:39 PM UTC

    I am having the exact same issue on my end. The downloads were working fine for me yesterday but today when trying to download any of the animations from mixamo I just get the "Preparing download. Just a moment..." message indefinitely.

    I've tried the following but to no avail:

    - Signing out and back in to my account
    - Restarting Browser

    - Clear cookies/cashe

    - Turn off firewall

    - Tried with different browsers (Edge, chrome, firefox)

     

    If anyone can think of anything else to try that would be great.

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    Ussnorway7605025
    Ussnorway7605025
    Legend
    Sep 7, 2023 9:41 PM UTC

    1st download is working at my end

    can you share the model and perhaps tell us which animation?

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    default1ie7yfctuchwAuthor
    Participant
    Sep 7, 2023 9:45 PM UTC

    This is the exact FBX I'm using:

     

    https://www.dropbox.com/scl/fi/90xsnkvrfaa3noivp8h69/biped_rigged.fbx?rlkey=7ddw7lf2gf500bfqatpsiwz04&dl=0 

     

    It's already rigged.  It worked earlier today, I got a few animations, but when I went back it stopped ever downloading new ones.  An example animation would be the Mutant Walk or Mutant Run.  But even just trying to download the T-Pose never progresses.

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