Adobe Employee

Question

Good news! We've upgraded the FBX SDK in Mixamo core from FBX2014.1 to FBX2019.0

Forum|Forum|5 years ago
December 9, 2020
21 replies
9161 views

This upgrade means you can seamlessly export and upload the latest FBX file versions or earlier. And if your character uses Physically Based Rendering (PBR) materials, those materials will also be passed through seamlessly (although they will not display in Mixamo).

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crossmr_2

Participant

It's been 9 months, why is this still broken for unreal users?

danl53619713

Participant

Nothing seamless about it for me as I have been trying all day to get the results I have been use to for several years. Model in Maya, export as FBX or OBJ, import to Mixamo for rigging, export back to Maya, use the auto-rigger and done. NOW, whatever I upload to Mixamo is fine, I rig and download BUT NOTHING SHOWS UP WHEN I IMPORT THE FBX INTO MAYA. I have done this hundreds of times problem free. The file has data as I can upload again to Mixamo but whatever"upgrade" you guys did has broken this process for me. I have tried it with Maya 3013, 2015 and 2017 and each time NOTHING shows up when I import. SO is there a trick or something I need to do? I have options in my export to pick a FBX flavor, but not on import and since exporting isn't the problem we'll move along and circle back to what do I need to download and where do I get it in order to be able to read Mixamo FBX downloads? I have tried every option they have listed for downloading. and YES, I have the FBX plugin installed in my plugin manager as I am able to export and import free and easy all day long. Just a couple weeks ago I had no problem and nothing has changed on my end

danl53619713

Participant

Ha! I see I am replying to myself. The problem was that the FBX Mixamo exports ( I download from Mixamo) is a more recent version of FBX that my Maya 2015 can't read. I was able to bring this downloaded FBX into Maya 2017 , export from there and Maya 2015 can read it just fine. I use 2015 because it is the last version that uses Mental Ray renderer. I hate Arnold. I do a lot of accident reconstruction so the car paint Mental Ray shader is perfect. I am NOW having the problem that the auto-rigger plugin that has been working since the beginning of time is now crashing Maya. I have done NOTHING to make this happen. No new updates or plugins or anything

danl53619713

Participant

and Mixamo help is totally useless. The damn dumbest AI chatbot in the friggin world. Can't get an actual human

B

Beckhusen

Participating Frequently

Not good! When i upload my own models i can't use your animations. Loading animation don't stop!
Also the texture appearance of head and body of my newest model fits together.

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Beckhusen

Participating Frequently

correction: Also the texture appearance of head and body of my newest model doesn't fit together

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farabi5EB2

Participant

Can Mixamo be able to rig hair from convert particle hair ,from blender

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Unreal.Leonardo

Participant

I see there are new options to download FBX now, but which one is the best for a simple unreal engine 4 project? or at least I would like to choose the one that is newest.

Btw, I tried all options, it works fine but I keep receiving this warning, any chance you could enable what is requesting?

"No smoothing group information was found in this FBX scene. Please make sure to enable the 'Export Smoothing Groups' option in the FBX Exporter plug-in before exporting the file. Even for tools that don't support smoothing groups, the FBX Exporter will generate appropriate smoothing data at export-time so that correct vertex normals can be inferred while importing. "

Regards

Ussnorway7605025

Legend

for Unreal there is not an easy fix because Fbx2014 has been removed and what file depends on which build of Unreal + if you want a Npc or player controlled model

your best best from Mixamo right now is Fbx2016 or Unity... they will both need minor adjustments

my old notes are still up here https://windowsforum.com/threads/how-to-get-fuse-characters-working-in-unreal-engine-4-15.227038/#post-736595

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Unreal.Leonardo

Participant

Is Fbx6 equal to Fbx2016 ?

Léo Saramago

Participant

Great news indeed! Question: Do all models in Mixamo's gallery have the same joint/skeleton orientation, including the older ones? And, if so, is it the same we get when we upload our models to Mixamo's Auto-Rigging system? Thanks for your time, Leo

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user8797062

Community Manager

Yes @Léo Saramago , all characters on Mixamo have the same rig/skeleton (old characters and the characters we added last year). When you upload a character to Mixamo without a rig, you will get the same rig via the auto-rigging feature.

Léo Saramago

Participant

Hi, EricW-Adobe! Thanks for the reply. Sorry for the delay, but I didn't see your message until this morning.

I don't mean to put you in the spot, but I did perform a test that shows that Original Mixamo Rigs and Mixamo's AutoRig deliver different joint orientations. As you can see in this composited photo I've attached, the rig on the left is the one I had downloaded from Mixamo as is. The one on the right is the result of the experiment: I uploaded the geometry back to Mixamo's page and it went thru its AutoRig process. This matters because the original Mixamo rigs throw off Cinema 4D's Mixamo Control Rig.

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Jeremy5DE5

Participant

This update has completely broken Mixamo for me. I upload my .obj file and then it just sticks on the "Processing upload" screen forever and never finishes processing.

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Nicolas5C16

Participant

I had a problem like the one you had. Maybe this can help you: I kept on trying to see what is wrong in this update and this is what I found out: When I try importing (.OBJ or .FBX) a model with a size over 12 MB, the problem shows up and uploading and/or rigging fails. If my character is under 12MB size, the process works fine.
Try reducing your character size to under 12 MB and see what happens!

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Jeremy5DE5

Participant

My model is 2228 KB. That is not the issue.

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bianip62297014

Participant

result: Characters export to FBX 2019 animated or not they are no longer compatible with 3DS Max 2014 for example who refuse to import them, help !, fix this error as soon as possible, thank you!

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P.Ing

Community Manager

Hi bianip! thanks for letting us know you're having this issue. It is very helpful to know you're trying to use the output in 3DS Max 2014. Would it be possible to get a sample file from you? We have a patch to reenable export to FBX 2014 but would like to see if it fixes your problem. Thanks!

H

happybeard

Participating Frequently

In terms of other software, I use Lightwave 11.6 and Lightwave 2015 - they worked previously, now it simply says 'unknown format' when I try to import anything downloaded from Mixamo.

Fingers crossed that any patch just reverts back to the way Mixamo was before the recent update, as it's better to be behind in FBX compatibility (as you can see from everyone having trouble with 2019) 🙂

Ussnorway7605025

Legend

but what are the softwares exporting this format?

Fbx is owned by Autodesk and they change the format at will... the Maya builds 2019 Fbx because that software is also owned by Autodesk but you have to upgrade your Maya licence and its not cheep

about a year ago the users of this forum tested Fbx 2019 in all kinds of senarios with Windows and Mac systems to find Autodesk did some funky things with the header adding pointless zeros to pack the file out

we posted all our findings on the Fuse forum which Adobe clearly didn't bother to read so the short version is Fbx2019 is NOT compatable with most of the older [free] software around which uses the Fbx file system

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P.Ing

Community Manager

Thanks Ussnorway! Your information is super useful. We really appreciate all you do for the Mixamo community and how active you are on the forum! Apologies as the back story on the testing of FBX 2019 was lost in translation as Mixamo transitioned to a new team and now its own forum. During our upgrade we compared output FBX 2014 and 2019 files and they appeared the same. Was the additional data in the header of your FBX 2019 files easily apparent upon comparison with the output FBX 2014 files?

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Nicolas5C16

Participant

Hello,
I come to you as I am having big troubles using Mixamo now, and I cannot find any information on the Mixamo help page:
.OBJ custom characters I try to import don't work anymore. I have the same error message: "Sorry, unable to map your existing skeleton"... Great! But my character has no skeleton, I let Mixamo do it for me as importing a character with an existing skeleton put me into troubles...
If I try to import a character in .FBX format, I'll have first after the upload my character partially transparent and the auto rigging process times out and sends me back to the screen where I have to place the circles on my character. Trying again will show the same results. I tried exporting with the new Blender both .Obj and .fbx, nothing works anymore.
I keep hearing that only FBX 2019 works now, but what are the softwares exporting this format?

Thanks

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