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Mixamo Auto-Rigger not usable anymore from touch devices / iPad

Forum|Forum|4 years ago
August 7, 2021
5 replies
3854 views

This is a regression as I think this has worked in the past.

The Auto-Rigger joint assignment doesn't react to any touch or pen input, making it impossible to upload and rough a character e.g from iPad or windows devices with touchscreen. Seems only mouse inputs are accepted.

In this screen, no user input is accepted on the circles. Sometimes a hover effect appears.

Expected: can place those on iPad and continue with the process.

Tested with Android phone and iPad , Chrome and Safari

Correct answer Ussnorway7605025

the way a touch screen works is down to your system devices and drivers i.e, nothing to do with Adobe unless they load their own drivers like they do with Photoshop

L

lyric_6923

Participant

Why does it say this is solved? The problem still exists! I cant use it

B

bluu_3466

Participant

They won't be Fixing it Anytime Soon 😞

A

Ayoub_Alayoubi8084

Participant

Did anyone find a way to fix this??

J

Jubilant_Gleam5061

Participant

Ig use a mouse lol no one here is helpful

G

George22476889ptbc

Participant

Mine has now worked!! To control the points before I was using my Apple mouse. Previously I had bought a cheap Bluetooth mouse instead of carrying the Apple mouse around. It turns out that by using the right click I was then able to control the points and place them to get my model to become rigged!! I could've cried I have been stressed for weeks with this!! Hope this helps!

C

CMuirVoight

Participant

This is not very clear. Can you elaborate and let us know what you did and if it's still working?

Ussnorway7605025

Legend

what he did was replace the busted hardware and as that was over a year ago we can assume the issue is fixed

G

George22476889ptbc

Participant

My mouse now isn't working to drag the points to the body. The mouse moves around the screen normal speed, then when my model uploads it stops working.

G

George22476889ptbc

Participant

I am attempting to update my software on my iPad to see if that works

Ussnorway7605025Correct answer

Legend

the way a touch screen works is down to your system devices and drivers i.e, nothing to do with Adobe unless they load their own drivers like they do with Photoshop

D

defaultx1lgit6rke8n

Participant

Not true, it's not working.

I am on my ipad pro 12.9 inch tablet, on safari browser.

Envato elements 3D, sketchfab, 3D Warehouse and many other 3D browser controls work just fine.

Mixamo is the only one not working - this is adobe not my ipad pro.

G

George22476889ptbc

Participant

Mine has now worked!! To control the points before I was using my Apple mouse. Previously I had bought a cheap Bluetooth mouse instead of carrying the Apple mouse around. It turns out that by using the right click I was then able to control the points and place them to get my model to become rigged!! I could've cried I have been stressed for weeks with this!! Hope this helps!

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