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Participant
October 2, 2022
Answered

Mixamo Error

  • October 2, 2022
  • 8 replies
  • 1034 views

hello I need help! This character is for a game im creating and it needs to be done by this weekend so I can bring it in. Ive tried EVERYTHING. the error says 'unabled to map existing skeleton'. Someone please help, it would mean so much.

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    8 replies

    Ussnorway7605025
    Legend
    October 3, 2022

    the model is too big

    @kglad  a rougness map can cause issues with upload [not the issue in this case] because Adobe moved to metal drivers instead of Nvida standard... the main difference is the way they read rougness / metal maps i.e, black becomes white instead of gray

    jane-e
    Community Expert
    Community Expert
    October 3, 2022

     

    @Carter263950467l82

    I've moved this to the Mixamo forum. Here is the link for the forum if you have further questions:

    https://community.adobe.com/t5/mixamo/ct-p/ct-mixamo

     

    Jane

     

    Participant
    October 2, 2022

    Already found the solution.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    October 2, 2022
    John T Smith
    Community Expert
    Community Expert
    October 2, 2022

    Sorry, not supported here... You need to go here for Mixamo help https://www.mixamo.com/#/

    Participant
    October 2, 2022

    Last time I checked Mixamo was Adobe, and this is Adobe support right?

    kglad
    Community Expert
    Community Expert
    October 2, 2022

    (you posted in a forum that's incorrect for mixamo questions.)

     

    that said, post the solution to benefit others.