Mixamo Error

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hello I need help! This character is for a game im creating and it needs to be done by this weekend so I can bring it in. Ive tried EVERYTHING. the error says 'unabled to map existing skeleton'. Someone please help, it would mean so much.

unfjhefyvgcydvcygeycgyegc2384627346123457632458.zip

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kgladCorrect answer

Community Expert

here's the same error with solution, https://community.adobe.com/t5/mixamo-discussions/sorry-unable-to-map-your-existing-skeleton/m-p/12852484

and here https://www.youtube.com/watch?v=KwcHiScTYTs

Ussnorway7605025

Legend

the model is too big

@kglad a rougness map can cause issues with upload [not the issue in this case] because Adobe moved to metal drivers instead of Nvida standard... the main difference is the way they read rougness / metal maps i.e, black becomes white instead of gray

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