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Carter263950467l82
Participant
October 2, 2022
Answered

Mixamo Error

  • October 2, 2022
  • 5 replies
  • 1013 views

hello I need help! This character is for a game im creating and it needs to be done by this weekend so I can bring it in. Ive tried EVERYTHING. the error says 'unabled to map existing skeleton'. Someone please help, it would mean so much.

    This topic has been closed for replies.

    5 replies

    Ussnorway7605025
    Ussnorway7605025
    Legend
    October 3, 2022

    the model is too big

    @kglad  a rougness map can cause issues with upload [not the issue in this case] because Adobe moved to metal drivers instead of Nvida standard... the main difference is the way they read rougness / metal maps i.e, black becomes white instead of gray

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    October 3, 2022

     

    @Carter263950467l82

    I've moved this to the Mixamo forum. Here is the link for the forum if you have further questions:

    https://community.adobe.com/t5/mixamo/ct-p/ct-mixamo

     

    Jane

     

      C
      Carter263950467l82Author
      Participant
      October 2, 2022

      Already found the solution.

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      October 2, 2022

      here's the same error with solution, https://community.adobe.com/t5/mixamo-discussions/sorry-unable-to-map-your-existing-skeleton/m-p/12852484

       

      and here https://www.youtube.com/watch?v=KwcHiScTYTs

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      October 2, 2022

      Sorry, not supported here... You need to go here for Mixamo help https://www.mixamo.com/#/

      C
      Carter263950467l82Author
      Participant
      October 2, 2022

      Last time I checked Mixamo was Adobe, and this is Adobe support right?

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 2, 2022

      (you posted in a forum that's incorrect for mixamo questions.)

       

      that said, post the solution to benefit others.

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