Mixamo is breaking the arms and legs of every character I try to use

Question

A week ago I tried uploading a character to mixamo, but the arms and legs got stretched and squiggly at some point during the upload. I originally thought there was something wrong with the mesh until I discovered that the characters built into the website were having the same issue.

Any ideas what could be causing this?

Here's a screenshot

Ussnorway7605025 · Accepted Answer

Kaya is working fine at my endI see Windows updates running in your screengrab and the browser is the other issue... try using a different systen or browser to see if that corrects it

Ussnorway7605025 · Answer

Mixamo is reading the bones in that character which is what it should be doing so the error is your conversion and the fix is to make it a wavefront Obj or boneless Fbx before uploading it

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