"Unknown Error" when trying to rig imported model

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When I load my custom character into Mixamo and place the points, I get a message saying "Unknown Error while generating motion."

can some body help me I read some post of people having the same problem and I tried The solutions but i'm still having the same problem.

Bug

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Ussnorway7605025

Legend

its not symmetrical but it will rig

if you make the body thinner and move the arms up the results should improve

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T-Pose(20).zip

Ussnorway7605025

Legend

That looks okey to rig so it could just be the file type... Can you share the model for testing?

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J

Juan Manuel34316381t55bAuthor

Participant

im trying but the page dont let me upload the model the file is .pfx

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Tino_texturizado.zip

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.