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Gilles25063563ot8f
Participant
May 31, 2023
Question

Can't download Photoshop Beta

  • May 31, 2023
  • 2 replies
  • 680 views

I can see the download CTA for Photoshop Beta however nothing happens when I click it.

Thoughts?

This topic has been closed for replies.

2 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
July 3, 2023

Hi all, if you are not seeing the beta section in CCD, it means you are on an enterprise account or education account and it is being blocked by your IT admin. You need to request for them to turn on this feature, here is a thread on this topic:

https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

 

Pete.Green
Community Manager
Pete.GreenCommunity Manager
May 31, 2023

You might try clicking the link with another browser, alternatively, you can find it in the Creative Cloud desktop app in the "Beta Apps" section. 

 

Let us know if you're able to get access to the beta!

 

Regards,

Pete

    D
    default56daf2420r19
    Participant
    June 6, 2023

    Same problem here. Beta section is missing in the menu of the creative cloud. Nevertheless it´s showing the banner which leads to the download. BUT nothing happens after clicking the download button. 

     

      J
      jono5CF6
      Participant
      July 3, 2023

      Same here. 

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