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Positivo53
Inspiring
February 8, 2022
Question

Photoshop doesn't close well

  • February 8, 2022
  • 2 replies
  • 505 views

When I close PS it stays active in the background (using around 12% CPU). I can't open PS again until I use the task manager to shut down PS. Running on Windows 10.

 

This topic has been closed for replies.

2 replies

Pete.Green
Community Manager
Pete.GreenCommunity Manager
March 16, 2022

Hi Positivo,

 

Been trying to reproduce this one on my Win10 system and haven't been able to just yet.

Can you update to the latest beta version and let me know if this is still an issue for you?

Current version is: Adobe Photoshop Version: 23.3.0 20220216.m.1661

Pete.Green
Community Manager
Pete.GreenCommunity Manager
February 11, 2022

Hi Positivo53,

 

Thanks for the report on closing Photoshop and having it stick around a bit too long in the task manager. 

Curious if this is something you're only experiencing when using the Photoshop Beta? Or do you experience this with Photoshop desktop as well?

 

It's worth noting that while Photoshop is closing, Photoshop starts to give you back the RAM it had set aside for its processes. 

 

This could also be preferences related, and perhaps resetting Photoshop's preferences will help with closing more successfuly. Scroll down about halfway of this article for methods for resetting the preferences: https://helpx.adobe.com/photoshop/using/preferences.html

 

Let us know how it goes!

 

Kukurykus
Kukurykus
Legend
April 17, 2022

Why this answer is splitted from original Photoshop doesn't close well thread?

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    April 18, 2022

    Not sure how that happened, but thanks for the heads up @Kukurykus ! Have merged it in here now. 

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