Photoshop doesn't close well

Explorer ,
Feb 08, 2022 Feb 08, 2022

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When I close PS it stays active in the background (using around 12% CPU). I can't open PS again until I use the task manager to shut down PS. Running on Windows 10.

 

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Adobe Employee ,
Mar 16, 2022 Mar 16, 2022

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Hi Positivo,

 

Been trying to reproduce this one on my Win10 system and haven't been able to just yet.

Can you update to the latest beta version and let me know if this is still an issue for you?

Current version is: Adobe Photoshop Version: 23.3.0 20220216.m.1661

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Adobe Employee ,
Feb 11, 2022 Feb 11, 2022

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Hi Positivo53,

 

Thanks for the report on closing Photoshop and having it stick around a bit too long in the task manager. 

Curious if this is something you're only experiencing when using the Photoshop Beta? Or do you experience this with Photoshop desktop as well?

 

It's worth noting that while Photoshop is closing, Photoshop starts to give you back the RAM it had set aside for its processes. 

 

This could also be preferences related, and perhaps resetting Photoshop's preferences will help with closing more successfuly. Scroll down about halfway of this article for methods for resetting the preferences: https://helpx.adobe.com/photoshop/using/preferences.html

 

Let us know how it goes!

 

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LEGEND ,
Apr 17, 2022 Apr 17, 2022

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Why this answer is splitted from original Photoshop doesn't close well thread?

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Adobe Employee ,
Apr 18, 2022 Apr 18, 2022

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Not sure how that happened, but thanks for the heads up @Kukurykus ! Have merged it in here now. 

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